Digital reception for logistics and transportation

Efficient visitor reception with focus on speed, security and operational efficiency

In the logistics and transport sector, a wide range of visitors arrive daily, such as drivers, suppliers, customers and external inspectors. A digital reception helps to streamline and optimize this reception process: fast, secure and focused on specific needs.

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Easy, fast and secure registration of visitors

FrontAssist makes both pre-registration and self-registration of visitors simple and secure – ideal for the dynamics in logistics environments.

Logistics employees can pre-register their visitors (such as drivers, transport partners or suppliers) via their own calendar, for example Outlook. The visitor then automatically receives an e-mail in the logistics organization’s house style, containing a QR code, pin code and additional information, such as the location of the unloading and loading area or parking options.

Upon arrival, visitors simply sign in via the digital reception on site. No hassle with paper forms: manual registration is also possible via the digital reception’s
touchscreen.

If desired, visitors can agree to specific security or company guidelines, such as security procedures, access restrictions or specific transportation and logistics guidelines, during the registration process.

As soon as the visitor is checked in, the relevant employee receives immediate notification – via e-mail, text message or telephone connection. This way they know immediately who is there and what the visitor is coming for, eliminating unnecessary delays.

Upon departure, visitors can check out the same way. This provides an up-to-date record of who is in the building, where they are and how long they have been there, which is essential for security and efficiency in logistics processes.

GDPR compliance

No more lying around visitor lists.

Direct notifications

Employees receive instant notification when their guests check in.

Real-time overview

Accurate visitor views at any time of day.

Telephone connection

Allow visitors to call an employee at the touch of a button.

House style experience

Both the software, hardware and emails are customized to your company branding.

How it works

In a nutshell

Button for button

The digital reception comes in your corporate identity and includes a customizable header image, a welcome message and buttons that you can make active and inactive. Visitors can select a desired language via the selector at the bottom.

Check in

After clicking this button, a screen appears where visitors can check in using a QR code, PIN or manual registration. Visitors can accept advance (security) instructions before checking in.

Some of the possible notifications

Check out

After clicking the button, a screen appears where the visitor can check out using the same QR/pin code or by entering their name if they checked in manually. This gives you insight into who was in your building and when.

Delivery

Suppliers can easily notify an employee of their arrival by clicking the delivery button and selecting the recipient, and a notification will be sent.

Optionally, a fixed contact can be linked instead of the option to search for a contact. We also offer a food delivery button with the same features.

Call reception

Upon clicking this button, a phone call immediately starts with a preset number, or a selection menu appears with multiple calling options. Ideal for unmanned receptions: visitors can quickly get in touch with the right employee and personal contact remains guaranteed.

Overview

After entering a secret code (which you can change yourself) on the touch screen, you get an overview of visitors who have checked in today but have not yet checked out. Has a visitor not checked out? Then you can do this immediately.

Wi-Fi

After clicking the Wi-Fi button, visitors can immediately connect to the network in your building. This prevents visitors from having to search for a network or enter login codes themselves.

Smart navigation within the logistics area

With FrontAssist, visitors can easily find their destination, such as specific docks, warehouses or administrative offices. This ensures efficient visitor flow and prevents employees from spending unnecessary time pointing the way.

Information, instructions & consent

During registration, visitors can easily agree to documents such as safety guidelines, access instructions or company terms and conditions – digitally signed. This provides both flexibility and legal security for the organization.

Accessible and user-friendly

Digital Reception is designed for a wide range of users, from drivers to suppliers and other external partners. The interface is easy to use, clear and available in multiple languages. Remote support can be provided if needed.

Real-time overview & reporting

Always insight into who is where within the logistics location. In case of calamities, security incidents or operational adjustments, it is quickly clear which visitors are present.

Reports for audits, safety inspections or operational analyses are readily available.

Suitable for:

– Distribution centers
– Warehouses
– Transportation companies
– Customs and logistics checkpoints
– Cargo terminals

Always in your house style

The digital reception is fully aligned with your organization’s branding. All communications, such as emails, instructions and notifications, are presented in your company’s branding so that visitors feel welcome and well-informed.

Wondering how FrontAssist can support your logistics operation?