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Digital reception for business centers

Professional visitor registration for multi tenant environments – efficient, secure and representative

In multi-tenant business buildings, dozens to hundreds of visitors walk in every day, for a variety of businesses and purposes. FrontAssist streamlines this entire reception process: efficiently and representatively for all tenants.

Easy, fast and secure registration of visitors

FrontAssist supports both pre-registration and self-registration – ideal for shared office environments where multiple companies operate under one roof.

Tenants can easily pre-register their own visitors via their (Outlook) calendar. The visitor then automatically receives a personalized invitation, including QR code, PIN and additional information such as route or parking options.

Upon arrival, visitors sign in via a central digital reception column or tablet at the entrance. Manual registration also remains possible via the touchscreen.

During the registration process, visitors can agree to house rules, privacy guidelines or other documents. This provides flexibility as well as legal certainty.

As soon as a visitor is checked in, the relevant employee or organization receives immediate notification – via e-mail, text message or telephone connection. This way they know immediately who is coming, without the intervention of central reception staff.

When leaving, the visitor checks out again just as easily. As a result, there is always up-to-date insight into who is in the building, at which company and for how long.

GDPR compliance

No more lying around visitor lists.

Direct notifications

Employees receive instant notification when their guests check in.

Real-time overview

Accurate visitor views at any time of day.

Telephone connection

Allow visitors to call an employee at the touch of a button.

House style experience

Both the software, hardware and emails are customized to your company branding.

How it works

In a nutshell

Button for button

The digital reception comes in your corporate identity and includes a customizable header image, a welcome message and buttons that you can make active and inactive. Visitors can select a desired language via the selector at the bottom.

Check in

After clicking this button, a screen appears where visitors can check in using a QR code, PIN or manual registration. Visitors can accept advance (security) instructions before checking in.

Some of the possible notifications






Check out

After clicking the button, a screen appears where the visitor can check out using the same QR/pin code or by entering their name if they checked in manually. This gives you insight into who was in your building and when.

Delivery

Suppliers can easily notify an employee of their arrival by clicking the delivery button and selecting the recipient, and a notification will be sent.

Optionally, a fixed contact can be linked instead of the option to search for a contact. We also offer a food delivery button with the same features.

Call reception

Upon clicking this button, a phone call immediately starts with a preset number, or a selection menu appears with multiple calling options. Ideal for unmanned receptions: visitors can quickly get in touch with the right employee and personal contact remains guaranteed.

Overview

After entering a secret code (which you can change yourself) on the touch screen, you get an overview of visitors who have checked in today but have not yet checked out. Has a visitor not checked out? Then you can do this immediately.

Wi-Fi

After clicking the Wi-Fi button, visitors can immediately connect to the network in your building. This prevents visitors from having to search for a network or enter login codes themselves.

Smart routing by tenant

In larger buildings with multiple floors or units, FrontAssist helps visitors quickly navigate to the correct destination. This relieves building management and prevents employees from having to give directions over and over again.

Information, instructions & consent

During registration, visitors can easily agree to documents such as house rules, visitor terms or confidentiality agreements – digitally signed.

Accessible and user-friendly

The digital reception is designed for a diverse business audience, from local startups to international clients. Multilingual, intuitive and completely in house style.

Real-time overview & reporting

Always insight into who is in the building, at which company, and for how long. Ideal for emergency registration, security, and occupancy analysis. Reports are available with one click.

Always in your house style

The digital reception desk is designed in the desired corporate identity of the collective building, so that the appearance of the building remains consistent. All communications, such as emails, instructions and notifications, are presented in branding as desired, making visitors feel immediately welcome.

Wondering how FrontAssist can optimize your business building?

Contact us without obligation or request a demo right away.