{"id":22763,"date":"2025-07-23T12:17:04","date_gmt":"2025-07-23T12:17:04","guid":{"rendered":"https:\/\/frontassist.eu\/municipalities-and-government\/"},"modified":"2025-07-24T08:51:20","modified_gmt":"2025-07-24T08:51:20","slug":"municipalities-and-government","status":"publish","type":"page","link":"https:\/\/frontassist.eu\/en\/municipalities-and-government\/","title":{"rendered":"Municipalities and Government"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-256a1468-764e-4860-88ce-aa09044cc9e2″ min_height=”573px” custom_margin=”||0px||false|false” global_colors_info=”{%22gcid-256a1468-764e-4860-88ce-aa09044cc9e2%22:%91%22background_color%22%93}”][et_pb_row use_custom_gutter=”on” make_equal=”on” module_class=”frontassist-hero-module” _builder_version=”4.27.4″ _module_preset=”default” width=”80.5%” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” custom_css_free_form=”display: flex;||align-items: center;||justify-content: center;||height: 100%;” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||44px|||” global_colors_info=”{}”][\/et_pb_divider][et_pb_heading title=”Digital reception for municipalities and government agencies” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h4″ title_font=”|–et_global_heading_font_weight|||||||” title_text_align=”center” title_text_color=”gcid-7be3fb06-7e9d-4095-997c-1c73dd605391″ title_font_size=”18px” title_letter_spacing=”0.05em” custom_margin=”||1em||false|false” global_colors_info=”{%22gcid-7be3fb06-7e9d-4095-997c-1c73dd605391%22:%91%22title_text_color%22%93}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”15px” custom_margin=”|10%||10%|false|false” global_colors_info=”{}”]<\/p>\n

Efficient visitor reception with attention to security, privacy and public service<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”|10%||10%|false|false” global_colors_info=”{}”]<\/p>\n

Municipalities and government agencies receive a variety of visitors every day: citizens, business partners, suppliers and external inspectors. A digital reception helps to streamline and optimize this reception process: secure, welcoming and tailored to the public sector. <\/p>\n

[\/et_pb_text][ba_dual_button btn_alignment=”center” btn_a_text=”Discover our hardware” btn_a_link=”\/hardware\/” btn_b_text=”Request a demo” btn_b_link=”\/contact\/” button_gap=”30px” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_btn_a=”on” btn_a_text_size=”18px” btn_a_text_color=”#ffffff” btn_a_bg_color=”gcid-primary-color” btn_a_border_width=”0px” btn_a_border_color=”#3979ff” btn_a_border_radius=”5px” btn_a_font=”–et_global_body_font||||||||” btn_a_use_icon=”off” btn_a_custom_margin=”||||false|false” btn_a_custom_padding=”10px|15px|10px|15px|false|false” custom_btn_b=”on” btn_b_text_size=”18px” btn_b_text_color=”#FFFFFF” btn_b_bg_color=”gcid-secondary-color” btn_b_border_width=”0px” btn_b_border_color=”#3979ff” btn_b_border_radius=”5px” btn_b_font=”–et_global_body_font||||||||” btn_b_use_icon=”off” btn_b_custom_margin=”||||false|false” btn_b_custom_padding=”10px|15px|10px|15px|false|false” text_orientation=”center” global_colors_info=”{%22gcid-primary-color%22:%91%22btn_a_bg_color%22%93,%22gcid-secondary-color%22:%91%22btn_b_bg_color%22%93}”][\/ba_dual_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f5f6f7″ custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/frontassist.eu\/wp-content\/uploads\/2025\/07\/politics.jpg” title_text=”politics” _builder_version=”4.27.4″ _module_preset=”default” width=”80%” max_width=”1080px” module_alignment=”center” custom_margin=”||||false|false” scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/frontassist.eu\/wp-content\/uploads\/2025\/02\/wave-separator-grey-transparent-big.png” background_size=”contain” background_position=”top_left” custom_margin=”||0px||false|false” custom_padding=”60px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”|210px||||” global_colors_info=”{}”]<\/p>\n

Easy, fast and secure registration of visitors<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” min_height=”236.4px” custom_margin=”||||false|false” custom_padding=”0px||||false|false” scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”gcid-primary-color” header_text_color=”gcid-primary-color” width=”98.6%” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{%22gcid-primary-color%22:%91%22text_text_color%22,%22header_text_color%22%93}”]<\/p>\n

FrontAssist makes both pre-registration and self-registration of visitors easy and secure – ensure professional, and above all fast registration of visitors.<\/strong><\/p>\n

Employees can pre-register their visitors (such as citizens, external consultants or representatives of other government agencies) via their own
calendar, for example Outlook. The visitor then automatically receives an e-mail in the corporate style of the municipality or government organization, containing a QR code,
pin code and additional information, such as directions to the appropriate department or parking options. <\/p>\n

Upon arrival, visitors simply sign in via the digital reception on site. No hassle with paper forms: manual registration is also possible via the digital reception’s
touchscreen. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”gcid-primary-color” header_text_color=”gcid-primary-color” width=”98.6%” custom_margin=”||||false|false” custom_padding=”||0px||false|false” global_colors_info=”{%22gcid-primary-color%22:%91%22text_text_color%22,%22header_text_color%22%93}”]<\/p>\n

If desired, visitors can agree to specific documents such as privacy statements, house rules or
confidentiality guidelines during the registration process. This ensures that the organization is always legally prepared and that citizen privacy is maintained. <\/p>\n

Once the visitor is checked in, the relevant employee receives immediate notification – via email, text message or telephone connection. This ensures a fast and efficient
reception process, with the responsible employee immediately aware of the visitor. <\/p>\n

When leaving, visitors can check out in the same way. This provides an up-to-date record of who is in the building, with which department and for how long, which is critical for both security and administrative purposes. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” min_height=”245.7px” custom_margin=”50px||||false|false” custom_padding=”0px||0px|||” border_width_all=”10px” border_color_all=”gcid-1073567f-78d9-4845-ad61-65129b5d8918″ border_style_all=”none” locked=”off” global_colors_info=”{%22gcid-1073567f-78d9-4845-ad61-65129b5d8918%22:%91%22border_color_all%22%93}”][et_pb_row column_structure=”1_3,1_3,1_3″ module_class=”frontassist-stap-row” _builder_version=”4.27.4″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ background_color=”gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8″ custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{%22gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8%22:%91%22background_color%22%93}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/path><\/path><\/svg>[\/et_pb_code][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”]<\/p>\n

GDPR compliance<\/strong><\/h3>\n

No more lying around visitor lists.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ background_color=”gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8″ custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{%22gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8%22:%91%22background_color%22%93}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/path><\/path><\/svg>[\/et_pb_code][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”]<\/p>\n

Direct notifications<\/h3>\n

Employees receive instant notification when their guests check in.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ background_color=”gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8″ custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{%22gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8%22:%91%22background_color%22%93}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/path><\/path><\/path><\/svg>[\/et_pb_code][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”]<\/p>\n

Real-time overview<\/h3>\n

Accurate visitor views at any time of day.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ background_color=”gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8″ custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{%22gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8%22:%91%22background_color%22%93}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/path><\/path><\/svg>[\/et_pb_code][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”]<\/p>\n

Telephone connection<\/h3>\n

Allow visitors to call an employee at the touch of a button.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ background_color=”gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8″ custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{%22gcid-6a5aeba5-f0d8-4b36-9f50-b3e0a629f5d8%22:%91%22background_color%22%93}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/path><\/svg>[\/et_pb_code][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”]<\/p>\n

House style experience<\/h3>\n

Both the software, hardware and emails are customized to your company branding.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”14px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f5f6f7″ min_height=”200px” custom_margin=”12px||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”80.5%” custom_margin=”60px||30px||false|false” custom_padding=”0px||||false|false” scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” custom_css_free_form=”display: flex;||align-items: center;||justify-content: center;||height: 100%;” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”How it works” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h4″ title_font=”|–et_global_heading_font_weight|||||||” title_text_align=”center” title_text_color=”gcid-7be3fb06-7e9d-4095-997c-1c73dd605391″ title_font_size=”18px” title_letter_spacing=”0.05em” custom_margin=”||1em||false|false” global_colors_info=”{%22gcid-7be3fb06-7e9d-4095-997c-1c73dd605391%22:%91%22title_text_color%22%93}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”15px” custom_margin=”|10%||10%|false|false” global_colors_info=”{}”]<\/p>\n

In a nutshell<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f5f6f7″ custom_margin=”0px||||false|false” custom_padding=”0px||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=”frontassist-feature-block” _builder_version=”4.27.4″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ width=”86.3%” scroll_fade_enable=”on” scroll_fade=”0|70|70|100|0|100|100″ motion_trigger_start=”top” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”frontassist-pencil” _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Button for button<\/strong><\/h3>\n

The digital reception comes in your corporate identity and includes a customizable header image, a welcome message and buttons that you can make active and inactive. Visitors can select a desired language via the selector at the bottom.[\/et_pb_text][et_pb_slider module_class=”mini-slider” _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

<\/path><\/path><\/svg><\/p>\n

Check in<\/h3>\n

After clicking this button, a screen appears where visitors can check in using a QR code, PIN or manual registration. Visitors can accept advance (security) instructions before checking in. <\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Some of the possible notifications” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

\n<\/path><\/svg>
\n<\/path><\/path><\/svg>
\n<\/path><\/path><\/svg>
\n<\/path><\/path><\/path><\/svg>
\n<\/path><\/svg>
\n<\/path><\/svg>\n<\/div>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/path><\/path><\/svg><\/p>\n

Check out<\/h3>\n

After clicking the button, a screen appears where the visitor can check out using the same QR\/pin code or by entering their name if they checked in manually. This gives you insight into who was in your building and when. <\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

<\/path><\/path><\/path><\/svg><\/p>\n

Delivery<\/h3>\n

Suppliers can easily notify an employee of their arrival by clicking the delivery button and selecting the recipient, and a notification will be sent.<\/p>\n

Optionally, a fixed contact can be linked instead of the option to search for a contact. We also offer a food delivery button with the same features. <\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

<\/path><\/path><\/path><\/svg><\/p>\n

Call reception<\/h3>\n

Upon clicking this button, a phone call immediately starts with a preset number, or a selection menu appears with multiple calling options. Ideal for unmanned receptions: visitors can quickly get in touch with the right employee and personal contact remains guaranteed. <\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

<\/path><\/path><\/path><\/path><\/svg><\/p>\n

Overview<\/h3>\n

After entering a secret code (which you can change yourself) on the touch screen, you get an overview of visitors who have checked in today but have not yet checked out. Has a visitor not checked out? Then you can do this immediately. <\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Wi-Fi” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

After clicking the Wi-Fi button, visitors can immediately connect to the network in your building. This prevents visitors from having to search for a network or enter login codes themselves. <\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][et_pb_column type=”1_2″ module_class=”frontassist-ipad” _builder_version=”4.27.4″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/frontassist.eu\/wp-content\/uploads\/2025\/02\/ipad-blank.png” background_size=”stretch” custom_padding=”4%|4%|2%|4%|false|true” global_colors_info=”{}”]